Provides concise answers to common questions about a product, service, or topic.
General Questions
Are you a manufacturer or trading company?
We are the metal engineering products manufacture with more than 10 years experience.
How to start to order?
Please share your drawing or design idea and project measurement with us, we will arrange our service team to contact u,then our service team will guide you professionally.
What about the payment methods?
We support T/T, L/C, Credit card, Paypal, and Western Union, etc.
What about the shipping methods?
Usually,we support Less Than Container Load (LCL) and Full Container Load (FCL) BY sea.If you need other methods,we also can help u.
What's your delivery time?
Bulk lead time will be around 15-25 days after samples and drawing are approved.
Basics Questions
How much does cost ship to my country?
It depends on which port need to ship to , and how many cbm would need total. Also fee will be different in different seasons. (We can offer to port or to door service both)
Can I print our logo/bar-code/unique QR code/series number on your products?
Yes,of course.We can provide this service as long as the customer needs it.
Can I order some sample for testing?
Sure,we support sample order.and our sample standard have small one & big one. For smart one,we don’t charge sample free,but for shipping fee you need to pay by your self . For the big sample,we quote it as normal price base on EXW trade term.
How can you make sure we will receive the products with high quality
We will check the goods before delivery,and we have internal QC inspection, Also we can provide the finished products pictures and video before delivery, if necessary, we support third party inspection like.
What kind of service will you provide?
We are able to provide the engineering as well as supervising service to guide installation and excellent sale after track services .
